Jules Costa is a certified Transformational Facilitator, former Senior Software Engineer, and proud creator of questionable art. Her unlikely combination of uninhibited creative expression and technical precision makes her uniquely qualified to guide others into creative chaos – and back out again with stronger connections.

After helping scale Warby Parker's culture from NYC to the West Coast, Jules spent six years traveling the world, connecting with people across cultures and collecting methods for authentic engagement. This journey led her to train alongside 30 professional facilitators from 13 countries, honing her ability to create transformative group experiences.

Her own journey from complete tech novice to Senior Software Engineer (2017-2024) proves her philosophy: being a beginner is where the magic happens. Whether she's balancing on high-altitude slacklines or leading corporate teams through artistic misadventures, Jules brings an infectious enthusiasm for embracing discomfort and finding joy in imperfection.